Legal
Privacy Policy
Last updated: September 2026
1. Introduction
BEWS Ltd ("BEWS", "we" or "us"), a company registered in England and Wales under company number 16077229 with its registered office at Wallows Lane, Walsall, WS1, is the controller of the personal data you provide to us through this website (bewsltd.co.uk). This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, how long we keep it and the rights you have over it. It applies to visitors to our website and to individuals who contact us to enquire about or request our commercial building-envelope products and services.
2. Data We Collect
We collect the following personal data: (a) contact and identity data you give us when you complete an enquiry or quotation form — your name, job title, company, email address, telephone number and any project details you include in your message; (b) correspondence data when you email or telephone us, including the content of your enquiry and any contact details you provide; (c) technical data collected automatically when you visit the site, such as your IP address, browser type, device information and pages visited; and (d) any other information you choose to share with us during project discussions.
3. How We Use Your Data
We use your personal data to: respond to your enquiry or quotation request; provide information about our products and services; prepare quotations and proposals; manage project communications and any subsequent supply contract; maintain our business records; comply with our legal and regulatory obligations; and improve our website and services. We do not use your personal data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the UK GDPR: (a) where you have given your consent (for example, by submitting an enquiry form or subscribing to communications); (b) where processing is necessary to take steps at your request before entering into a contract, or to perform a contract for the supply of goods or services; (c) where processing is necessary for our legitimate interests in operating and promoting our business, provided this does not override your rights; and (d) where processing is necessary to comply with a legal obligation.
5. Sharing Your Data
We may share your personal data with: (a) members of our team who need it to respond to your enquiry or deliver a project; (b) our system manufacturers and supply-chain partners where this is necessary to prepare a quotation or fulfil an order; (c) professional advisers and auditors; and (d) IT and service providers who help us operate the website and our business (for example hosting providers). We do not sell your personal data. We may also disclose data where required by law or to protect our legal rights.
6. International Transfers
Your personal data is stored and processed primarily in the United Kingdom. Where any service provider processes data outside the UK, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or reliance on an adequacy decision, to protect your data in line with UK data protection law.
7. Data Retention
We keep your personal data only for as long as is necessary for the purposes set out in this policy. Enquiry and contact data is typically retained for the duration of any project discussion and for a reasonable period afterwards (normally up to six years) for business and legal record-keeping. You may ask us to delete your data earlier where we are not legally required to retain it (see Your Rights below).
8. Cookies
We use cookies and similar technologies on our website. For details of the cookies we use and how to control them, please see our Cookie Policy.
9. Your Rights
Under the UK GDPR you have the right to: access the personal data we hold about you; rectify inaccurate or incomplete data; erase your data (the "right to be forgotten"); restrict or object to our processing; port your data to another controller; and withdraw consent at any time where we rely on it. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data correctly.
10. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the last update is shown at the top of this page. We encourage you to review this page periodically.
12. Contact
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at BEWS Ltd, Wallows Lane, Walsall, WS1, by telephone on 0121 796 0177, or by email at david@bewsltd.co.uk.
This Privacy Policy is drafted as a starting point for BEWS Ltd and should be reviewed by a solicitor or data protection adviser before being relied upon.